Enabling Flash on Chrome

We’ve been getting a lot of questions about Flash lately, due to the use of Sapling Learning for the Chemistry department. One way to bypass the message is to use Internet Explorer (not Edge, which is the default in Windows 10) and make sure that Flash is updated. Even if you have Windows 10, you should be able to find Internet Explorer by using the computer’s search.

However, since Chrome updates Flash automatically, you may want to use Chrome instead. To get Flash to work, you’ll need to follow the instructions below:

To always enable Flash on a specific website in Chrome:

  1. Navigate to Sapling (or whichever page on which you need to use Flash).
  2. Click on either the lock icon or circle with an i in the center (whichever shows up) next to the URL.
    Click on the i
  3. In the middle of the list, you will see Flash. There will be a dropdown that says Ask (default). Click on Always allow on this site.

    Choose "Always allow on this site"

    Choose “Always allow on this site”

  4. Reload the page

Another option….

  1. Go to the URL chrome://settings/content
  2. Click Flash
  3. Under “Allow” enter “www.saplinglearning.com” or whatever site needs access.
  4. Reload the page


About Kristina Zimmerman

Kristina Zimmerman is an ITS Support Specialist at Augustana College. Her main duties are training, software support, and general Mac support. To contact Kristina, send email to kristinazimmerman@augustana.edu.
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