ITS’ Online and Text Suggestion box

Our first question is in!

Question:

Can we get a wireless printer for people who bring their laptops into the Gerber Center? Thanks!

Answer:

Fortunately, there already are already two ways to print wirelessly from your computer in the Gerber Center (and all of our campus multifunction printers). You can either use Find-me printing (also works for mobile devices) or print from PaperCut. To learn how to use these services, click on the links in the previous sentence to read our previous blog posts about the topic.

For more information about the ITS anonymous suggestion box and how to submit a question or comment by text or web browser, read on. If you have any questions, you can always contact me the helpdesk at helpdesk@augustana.edu or (309) 794-7293. Feel free to also contact me (Kristina Zimmerman).

Have a suggestion or comment for ITS? Text HeyITS to 22333 followed by your comment or suggestion!

Suggestion Box fliers

How the suggestion box works

Have you seen the flyers posted around campus introducing our anonymous ITS suggestion box? ITS wants your feedback and we will be posting answers and responses to your questions and comments here on our blog.

How to submit a suggestion or comment:

By text

All you have to do is send a text that starts with “HeyITS” to the number 22333 (like in the image to the right).

Note: The suggestion box is anonymous, so make sure to add in your contact information if you would like a direct response!

Through a web browser

  1. There is a link to the suggestion box at the top of the blog, but you can also go directly to https://pollev.com/heyits.
  2. Simply fill type your question into the box provided
  3. Click “Submit response”

Note: The suggestion box is anonymous, so make sure to add in your contact information if you would like a direct response!

 

About Kristina Zimmerman

Kristina Zimmerman is an ITS Support Specialist at Augustana College. Her main duties are training, software support, and general Mac support. To contact Kristina, send email to kristinazimmerman@augustana.edu.
This entry was posted in Suggestions and tagged , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *