Category Archives: Uncategorized

Creating Shortcuts in Windows

Posted on August 8, 2017 by Kristina Zimmerman

I received a request for instructions for creating shortcuts in Windows. While it can be a very simple process, not everyone knows how to do it, so I created a quick video showing how to create three different types of … Continue reading →

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Question about printers

Posted on September 6, 2016 by shawnbeattie

Someone sent a message to our TXT feedback service, asking “which printer + scan +copy I should buy?” The answer is, we recommend not buying a printer/copier if you live on-campus. With Google Cloud Print available from any device and … Continue reading →

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Samanage System

Posted on March 24, 2016 by suevanwatermeulen

Hello,   We’re pleased to announce that ITS is upgrading our current work order system to Samanage, an improved incident tracking system.    As part of the transition, you will receive e-mails from Samanage to keep you up-to-date on the … Continue reading →

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Boomerang for Gmail

Posted on March 15, 2016 by wendyramsdale

Have you ever wanted to send an email after hours?  Have you ever wanted to be notified if you have not received a reply email?  This might be an option for you.  It is called Boomerang for Gmail.  This is … Continue reading →

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Merry Christmas from ITS

Posted on December 18, 2015 by wendyramsdale

For those of you, who will be bringing those new electronic gifts onto campus there are a few things to remember: They must be registered on the network in order to use them. You will need to enter the mac … Continue reading →

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Google Apps Email Undo Send Feature out of Beta

Posted on June 24, 2015 by Kristina Zimmerman

This tip is from Sean McBride in the ITS Network team: Google has finally released Undo Send out of beta testing and is now available for everyone. Using Undo Send, you can “unsend” e-mails up to ten seconds after you’ve … Continue reading →

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Print right from your own laptop!

Posted on May 12, 2015 by shawnbeattie

You may think that the only way you can print your documents on a campus laser printer is to log in to a campus lab computer.  While that is one way, it isn’t the only way! With our print management … Continue reading →

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Classroom Technology – refresh in progress!

Posted on March 23, 2015 by shawnbeattie

Over the last ten to fifteen years, ITS has implemented classroom technology in nearly 100 classroom spaces on the Augustana Campus. However, over time – and as product lines changed – classroom capabilities varied significantly across campus. In the past two … Continue reading →

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Back up your files automatically with Google Drive!

Posted on March 20, 2015 by Kristina Zimmerman

We’ve just started Spring Term, but it’s never too early to back up your files. ITS encourages you save early, save often, and save in multiple places. Google Drive is a good way to make sure that you have an … Continue reading →

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For your color printing needs…

Posted on March 6, 2015 by BonnieHewitt

Take advantage of both printing resources on campus: the Copy Center (http://www.augustana.edu/general-information/offices-and-services/copy-center) on the ground floor in Sorensen Hall, where you can have flyers, smaller posters, and large-quantity items printed, and the ITS Dept. where you may have larger posters … Continue reading →

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