Author Archives: Kristina Zimmerman

About Kristina Zimmerman

Kristina Zimmerman is an ITS Support Specialist at Augustana College. Her main duties are training, software support, and general Mac support. To contact Kristina, send email to kristinazimmerman@augustana.edu.

Heartbleed security threat

You may have heard about a recently discovered security threat called Heartbleed. This was a defect in OpenSSL – the software that is supposed to allow you to securely browse and transmit data online. This defect has made the usernames … Continue reading

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Fall Break Training Offerings

We have two trainings scheduled for this week. Please RSVP to the ITS staff member that is listed as teaching the course. Both of this week’s courses are Blue and Gold Certification electives and both are especially important for professors … Continue reading

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Phishing (Scam emails looking for confidential information)

To paraphrase the dictionary.com definition, phishing is when a person tries to obtain confidential information from Internet users, usually through an email that appears legitmate, but contains a link to a fake website that replicates the real one. From time … Continue reading

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Added email security for Augustana.edu

This tech tip from Sean McBride of ITS (if you need any help using this feature, please call the helpdesk at x7293): We have recently deployed a newly added security feature within the Google Apps Email system. It specifically designed … Continue reading

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Google+ is coming to Augustana’s Google Apps!

Google+ is Google’s social network. Like Facebook, Google+ allows you to share information with your friends, acquaintances, co-workers, classmates, and the world. Augustana uses Google Apps for our email, calendar, document sharing, and more – which means that Augustana users … Continue reading

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Changing your Password from off Campus

Now that break is coming up it would be a good idea to change your password if you haven’t done so recently. Network passwords expire a couple of times a year so it’s important that you know how to change … Continue reading

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The New Look of Google Apps

We’ve been receiving some questions about Google’s new look. Starting in June of this year, Google began to change some of their designs. To learn directly from Google why they have been changing their look, I’ll refer you to their official blogs: … Continue reading

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A new addition to Google Apps Email – Read Receipts

This week’s tip from Sean McBride in ITS: Read receipts are now a possibility within our Google Apps Email system.

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Changing Your Profile Information

This week’s tip from Leslie DuPree in Web Services. To view this tip on our blog, go to: All faculty and staff members have the ability to login and edit their directory page on the college website. If you haven’t seen your own … Continue reading

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Upcoming Trainings

Note these upcoming training sessions: Windows 7/Office 2010 Google Documents Beginning Access Ingeniux CMS (Edit Augustana Website) iMovie Google Sites

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